Friday, December 12, 2008

Trials and Tribulations of A Dodge Grand Caravan

I love my van. That being said, I am a bit frustrated with it of late. I think I have mentioned in a previous post that I have troubles with my serpentine belt. We originally replaced it and several other parts back in February. Since then, it has fallen off hmmmm.....maybe 10 times.
No joke. Rain + High speeds = belt off van. I fully believe in the garage I am taking it to. They have stood behind their work far longer than another garage probably would have. I have not been charged for labor or replacement belts. Only if they add something new to it and then only the part. It actually fell off twice yesterday. They popped it back on the first time and asked me to come back today for them to take a longer look. Before that could happen, it fell off again...stupid rain.

There is a bulletin out for this from Dodge. Harrison's (my favorite garage) has done everything the bulletin says....still no luck. Today, they called the Dodge dealership again to give them a heads up and see if they have any ideas. Oh, by the way, did we mention there is another belt you can use if this is a problem? ARE YOU KIDDING ME!!! It took them this long to finally let us in on the big secret.

So, this afternoon, they got this new belt and put it on my van. We are keeping our fingers crossed for the next time it rains. And still at no charge to me. I think I have cost this garage hundreds of dollars and they still tell me they will keep at it until they get it right! Even offering me a loner vehicle to use while they are fixing mine. I actually feel bad when I have to call them and tell them yet again the gosh darn belt fell off. Talk about giving me a reason to bring all my business to them. I had my transmission replaced by them last year and will recommend them to any and all. They even gave me a t-shirt with their logo on it. I wear it proudly. (right now actually!)

But when all is said and done. I still love my van. I am not looking forward to the day when I finally have to part with it. But, when this one is beyond repair, I am quite positive I will be finding another Dodge Grand Caravan to replace it.

1 comment:

Heidi Ashworth said...

How fun! Another blogger who has a Heidi blogroll. Love it! Your daughters are beautiful. We also have a Dodge Caravan. Some days are good, some are bad. :S